Frequently Asked Questions

Monarch Care Co. was founded from a place of personal experience and deep empathy. Our journey began after witnessing the challenges faced by our own loved ones in need of care, inspiring us to create an agency that would truly transform the home care experience. We believe in empowering seniors to remain safe, independent, and live their best lives, while giving families peace of mind.

What sets us apart is our commitment to innovation and personalized care. Our camera-free Virtual Care Assistant technology allows us to detect behavioral patterns and irregularities, so we can adjust care proactively and effectively. Our specialized Dementia Live training enables our caregivers to deeply understand and empathize with clients facing memory challenges, building strong, trusting relationships.

At Monarch Care Co., we also know that taking exceptional care of our caregivers is essential. We provide comprehensive training, ongoing support, and a nurturing environment, recognizing that a caregiver who feels valued and supported can deliver the best possible care. This dedication to both our clients and caregivers creates a truly unique, compassionate, and high-quality care experience that you won’t find elsewhere.

Monarch Care Co. offers a range of non-medical home care services, including personal care, companionship, and specialized dementia care. We also integrate smart home technology and our Virtual Care Assistant to enhance safety and comfort for seniors.

We conduct thorough background checks and drug screenings to ensure safety and reliability. Our caregivers are highly trained, experienced, and we check multiple references to make sure they align with our culture and values. We seek caregivers who are not only skilled but genuinely passionate about caring for others. This commitment to professionalism and compassion helps us provide the highest standard of care for our clients.

Yes, Monarch Care Co. is fully licensed through the state of Texas, and we are both bonded and insured. This ensures that we meet the highest standards of safety, accountability, and professionalism, providing our clients and their families with peace of mind and protection.

It’s common for seniors to feel hesitant about accepting help at first. At Monarch Care Co., we approach this situation with sensitivity and respect, focusing on making the transition as smooth as possible. Our caregivers are carefully trained to make clients feel comfortable and valued, so they feel more like an extension of the family than a traditional caregiver. We prioritize building trust and understanding, allowing your loved one to feel supported and safe.

If needed, we can also discreetly install our Virtual Care Assistant in the home to assess the level of care required based on motion and sound detection, without the use of cameras. This unobtrusive technology helps us monitor wellness trends and determine the right level of care, enabling a gradual approach that feels right for your loved one.

We offer a complimentary home assessment to help you evaluate your loved one’s needs. During this visit, we discuss care options and answer any questions, providing you with the guidance to make an informed decision.

Yes, every care plan at Monarch Care Co. is personalized to fit the unique needs and preferences of each client. We work closely with families to ensure that our care aligns with your loved one’s lifestyle and requirements.

We make every effort to match caregivers based on personalities, skills, and experience, ensuring a positive and comfortable relationship. We’ll also introduce the caregiver in advance to make sure everyone feels confident with the match.

Dementia Live is a specialized training that helps our caregivers understand the daily challenges faced by individuals with dementia. This training builds trust between caregivers and clients, fostering compassionate and informed care.

Our Virtual Care Assistant is an innovative, camera-free technology that detects motion and sound to monitor wellness patterns and identify any irregularities in behavior. This allows us to proactively adjust care plans as needed, ensuring our caregivers can provide personalized, responsive, and high-quality care that meets each client’s evolving needs.

Getting started is easy! Contact us through our website or by phone, and we’ll schedule a home visit to discuss your needs. From there, we’ll create a personalized care plan and arrange for your care to begin as soon as you’re ready.

Absolutely. At Monarch Care Co., we understand that care needs can evolve over time, so you have the flexibility to adjust or cancel services as needed. Simply provide us with a 24-hour notice for any changes, whether that means increasing support, switching to a different type of care, or pausing or discontinuing services. We’re here to make the process as smooth and accommodating as possible.

Houston Home Care Services

Why Monarch Care Co.

At Monarch Care Co., we are deeply committed to enhancing the well-being of our community through meaningful engagement and education. One of our cornerstone initiatives is the Dementia Live™ outreach program, which offers a transformative experience designed to raise awareness and foster a deeper understanding of dementia. Through immersive activities, participants—ranging from caregivers to healthcare professionals and community members—gain firsthand insight into the daily challenges faced by those living with dementia. This program not only builds empathy but also equips attendees with practical tools and strategies to improve communication and provide compassionate care.

Beyond raising awareness, Monarch Care Co. actively collaborates with local organizations, participates in community events, and supports initiatives that promote the well-being of seniors and their families. Our goal is to empower individuals to live independently and safely in their homes while fostering a supportive environment for those affected by dementia. By engaging with the community in meaningful ways, we strive to make a positive, lasting impact, ensuring that those we serve are supported with dignity, respect, and understanding.

Contact Us Today

If you think like your questions aren’t still answered, feel free to reach out to our team. You may also reach out for a free consultation.

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